These are 19 actual, unintentionally hilarious complaints from dissatisfied tourists received by customer service at a travel agency. And they kinda make Port-o-Potty serviceman or personal guru to Justin Bieber look like dream jobs.

Think of the worst job you can possibly think of, then multiply that by 1,000,000 and imagine a pile of flaming poop getting dropped on whatever you just thought of, and you'll have a shred of understanding of what working customer service is like. Need proof? These are actual, unintentionally hilarious complaints from dissatisfied tourists who booked vacations with Thomas Cook, and guess who had to deal with these people? Let's say it together: cuuuustomer seeeerrviiiceeeee.